top of page

SHIPPING POLICY

Effective Date
January 18, 2025

At Exalt Impressions, we strive to deliver your orders promptly and efficiently. Our shipping process is facilitated through our trusted partner, Printful, ensuring quality and reliability.

Order Processing and Fulfillment

  • Fulfillment Time: It typically takes 2–5 business days to process and fulfill your order.

  • Shipping Time: Once fulfilled, shipping times vary based on your location:

    • USA: 3–4 business days

    • Europe: 6–8 business days

    • Australia: 2–14 business days

    • International: 10–20 business days

  • Estimated Delivery Time: The total time from order placement to delivery is the sum of fulfillment and shipping times.

Shipping Rates

  • Calculation: Shipping costs are determined by product type, quantity, and destination.

  • Multiple Products: Orders containing multiple items may have combined shipping rates, which can be calculated during checkout.

  • Shipping Rate Calculator: For precise shipping costs, use Printful's shipping rate calculator.

Order Tracking

  • Tracking Information: Upon shipment, you will receive an email with tracking details.

  • Multiple Shipments: Orders with multiple items may be shipped separately, each with its own tracking number.

Shipping Destinations

  • Availability: We ship to various countries worldwide.

  • Restrictions: Certain destinations may have limitations; please review our shipping options at checkout.

Customs, Duties, and Taxes

  • International Orders: Shipments outside the USA may be subject to customs fees, duties, or taxes upon arrival.

  • Customer Responsibility: These charges are the buyer's responsibility.

  • Customs Policies: Customs regulations vary; please consult your local customs office for more information.

Address Accuracy

  • Customer Responsibility: Ensure all shipping information is accurate to avoid delays or misdelivery.

  • Address Errors: We are not liable for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

  • Lost Orders: If your order is lost in transit, please contact us for assistance.

  • Damaged Items: If your order arrives damaged, please provide photos, and we will address the issue promptly.

Returns and Exchanges

  • Policy: For information on returns and exchanges, please refer to our Return Policy.

Contact Us

bottom of page